Returns & Exchanges
At Flannel, we want you to love your signature pieces, but if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn apparel. Simply ensure your items are in their original condition with tags attached to be eligible for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items securely in their original packaging, ensuring all original tags and labels are still attached to the garments.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing